Live Show Policies
You are guaranteed that the
messenger will arrive anywhere within the scheduled arrival window. If for some reason the performer arrives
outside of the arrival window, you do have the option to turn him or her away at a full refund.
If the performer is turned away within the arrival window
(i.e., the recipient refuses or is not there, or another person prevents him or her from performing), you are still
responsible for the entire cost of delivery. Should this occur, the messenger is instructed to wait a maximum of
15 minutes before moving on to another show.
We can accept cancellation
up to 24 hours prior to the scheduled performance time. Postponements are accepted as late as two hours before the show.
Should the need arise, we will contact only you to ensure that
the performance will be a complete surprise by performance time! Any information we take will be kept private and confidential.
We do not sell your information.